At Attire Vista, we are committed to providing a seamless shopping experience. If for any reason you are not satisfied with your purchase, we’ve created a straightforward return, refund, and exchange policy to help resolve your issue. Please review the policy below, which is designed to meet the standards of Google Merchant Center.

You have 30 days from the date of receiving your item to request a return.

To be eligible for a return, the following conditions must be met:

• The item must be unused, in its original packaging, and unopened.
• The item must not be damaged, altered, or worn in any way.
• The item must be in the same condition as when it was delivered to you.
• The item must be returned in the correct size as per the original order.
• Final sale or non-returnable items cannot be returned.

To initiate a return, please follow these steps:

1. Email Us: Send an email to info@attirevista.com with the following details:
   • Order number
   • Item(s) you wish to return
   • Reason for return (defective product, wrong purchase,)
   • Photos of the item (if defective or damaged)
2. Return Approval: After we review your return request, if it’s approved, we will send you a prepaid return shipping label and further instructions.

• Defective Products: If the product is defective or damaged, return shipping is free. We will provide you with a prepaid return label.
• Customer Remorse: If the return is due to reasons such as an incorrect purchase (e.g., wrong size, color), you will be responsible for the return shipping costs.

• Return Inspection: Once we receive the returned item, we will inspect it to ensure it is in its original, unused condition.
• Refund Issuance: If the return is approved, we will issue a refund to your original payment method within 5 business days
• Processing Time: It may take additional time for your bank or credit card company to process and post the refund to your account.

We understand that sometimes the item you receive may not be exactly what you expected. If you wish to exchange an item for a different size, color, or style, please follow these steps:

1. Contact Us: Reach out to us at info@attirevista.com with the following details:
   • Order number
   • Item you wish to exchange
   • Reason for exchange (e.g., wrong size, color preference)
   • New size/color/style you would like to receive.
2. Exchange Approval: We will review your exchange request and, if approved, will send you a prepaid return label for the item you wish to exchange.
3. Shipping and Costs: If the exchange is due to a customer’s error (e.g., wrong size or color), you will be responsible for covering the return shipping costs. However, the shipping for the new item will be free.

Please Note: Exchanges can only be processed if the item is in new, unused condition and within 30 days of the original purchase date.

• We process refunds within 5 business days after receiving the returned product.
• No restocking fees will be charged on returns or exchanges.
• Free return shipping for defective or damaged items.
• If you are exchanging an item, the shipping for the new item is free (customer error exchanges still require return shipping cost).

The following items are not eligible for return or exchange:

• Items that have been used, worn, or altered.
• Custom-made or personalized items.
• Final sale or non-returnable items listed on the product page.

• Securely pack the items: Ensure the items are packed in a way that prevents damage during shipping.
• Include all accessories: If your product came with accessories, tags, or additional items, please return them with the product.

If you have any questions or concerns about your return, refund, or exchange, feel free to contact us at info@attirevista.com. Our customer service team is ready to assist you.

Business Information
Company Name: Nest Nova LLC
Business Email: info@attirevista.com
Business Address: 7901 4th St N Ste 14760 St Petersburg, FL 33702, United States
Business Phone Number: +1 786-887-9302
Opening Hours: Monday to Friday, 9:00 AM – 5:00 PM EST (GMT-05:00)
Company Number: 981781922

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